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Taptap Send in the UAE: licensing and how it works

By Last reviewed 2 October 2026

Taptap Send is available to UAE residents, and it is moving its UAE service to a company licensed by the UAE Central Bank. Its help centre (updated 17 September 2026) says UAE accounts are moving from Taptap Send (DIFC) Limited, licensed by the Dubai Financial Services Authority (DFSA), to T T S Financial Services Middle East LLC ("Taptap Send UAE"), and that customers have four weeks from being notified to accept the new terms.

The Central Bank's register of licensed institutions (August 2026) lists T T S Financial Services Middle East L.L.C. as a stored value facility and as a Category 2 retail payment services provider. Taptap Send's UAE user agreement, effective 21 July 2026, also lists an Exchange Business Category IV licence, which that register edition does not show.

What the move to the new UAE entity means

Taptap Send says customers have 4 weeks from being notified to accept the new terms. Its help centre also still shows an older banner saying the move is coming soon, and you may see Taptap Send (DIFC) Limited appear in your list of beneficiaries during the change.

In practice: accept the new terms when the app asks, and check that the company named on the terms screen is T T S Financial Services Middle East LLC.

How you pay from the UAE

Taptap Send lists three ways to pay: connecting your bank account directly, a debit or salary card, or your Taptap Send AED wallet, which it says is being rolled out gradually. It does not accept credit cards, prepaid cards or corporate cards in the UAE.

Limits

Taptap Send's standard limit is AED 37,000 per transfer, and it says rolling limits also apply. Its wallet key facts statement lists a maximum wallet balance of AED 50,000.

Fees and exchange rate

Taptap Send's help centre says there are no transfer fees on top of the exchange rate and that the cost is built into the rate it offers, while "for some destinations, additional fees may apply". Its UAE schedule of charges lists international remittance fees of AED 0 to 15, varying by country and shown in the app before you confirm, excluding VAT.

So the fee depends on where you send. Compare the amount the recipient receives, after any fee and the exchange-rate margin, with other licensed UAE options for your route. GulfSend does not publish Taptap Send's rates.

Where you can send

The destinations and payout methods available to you are listed in the app. For routes covered on GulfSend, compare AED to INR, AED to PKR, AED to PHP or AED to BDT, and see our Bangladesh guide for sending to a bKash wallet.

Frequently asked questions

Is Taptap Send licensed in the UAE?

Yes. Taptap Send is moving UAE accounts from Taptap Send (DIFC) Limited, licensed by the DFSA, to T T S Financial Services Middle East LLC ("Taptap Send UAE"). The UAE Central Bank’s August 2026 register lists that company as a stored value facility and a Category 2 retail payment services provider.

Does Taptap Send charge a fee from the UAE?

Sometimes. Its help centre says there are no transfer fees on top of the rate, but that additional fees may apply for some destinations, and its UAE schedule of charges lists AED 0 to 15 by country, excluding VAT, shown in the app before you confirm.

How much can I send with Taptap Send from the UAE?

The standard limit is AED 37,000 per transfer, and rolling limits also apply.

Can I pay with a credit card?

No. Taptap Send says it does not accept credit cards, prepaid cards or corporate cards in the UAE. You can pay from your bank account, a debit or salary card, or your Taptap Send AED wallet.

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